FAQ

 

Do I pay on site in cash or by card?

All bars and buffets accept debit and credit cards, but not all bars accept cash.
You will need cash for various program items that are offered in exchange for a voluntary donation.

Are food and drinks included in the ticket price?

Food and drinks must be paid separately i.e. they are not included. There are however numerous buffets and bars where delicious snacks can be bought. Otherwise you can, of course, visit one of the many restaurants in Vienna before the ball.

Lost&Found: If I have lost something or found something, where do I turn?

On the evening of the ball you can come to the organizer's office. You will find this in the foyer to the left of the Feststiege. Otherwise, please contact the Hofburg directly.

Will I be able to see the opening ceremony even if I have not reserved a seat in the ballroom?

For a standing room in the ballroom during the opening ceremony, we recommend that you arrive at the ballroom approximately 45 minutes before the opening begins. Since the Festsaal is always very crowded, there are additional screens in various rooms of the Hofburg on which the opening ceremony is broadcast.

How do I get my purchased tickets?

These are print@home tickets. Ball tickets can either be printed out or presented on your cell phone at the entrance. If you have any problems with the ticket purchase, please contact .

In which rooms can I buy a seat?

In our webshop you can see via the hall plan which tables and seats are still available for purchase. For organizational reasons, seats can only be purchased in even numbers. Please also remember that a seat reservation does not include an admission ticket. Tickets must be purchased separately.
Plans and photos of the rooms can be found here.

In which rooms plays music?

There is music in the Ballroom, Ceremonial Hall, Metternich Hall, Radetzky Appartment II, Forum, Knights' Hall, Garden Hall, Maria Theresien App. II and Bar Italia. You can find our entire program here.

Are there any specific dress codes for the ball?

Please note that there is a strict dress code for a traditional ball. Admission is granted only in floor-length evening dress, black tailcoat with decoration, black tuxedo or gala uniform. If you do not comply with the dress code, you will not be admitted. We will not refund ticket prices in this case.

Is it allowed to take pictures with a private camera?

Of course you are allowed to take photos of the ball yourself. However, there will also be professional photographers present. A selection of the photos will be exhibited at the ball itself and published on the website a few days after the ball.
With the purchase of the ticket, the ball visitor expressly agrees to the publication of the photos taken at the ball.

Is access to all rooms barrier-free?

Yes, the main event rooms are all accessible by elevator or ramp. Only a few rooms, such as the "Alte Hofküche" or "Schatzkammersaal" are not completely barrier-free.

What about the charity character of the Vienna Medical Doctors’ Ball?

The concept of charity is particularly important to us every year: the entire net proceeds from the Vienna Doctors' Ball go to a selected charitable institution each year – in 2025, the CliniClowns will be supported, who will celebrate their 35th anniversary in 2026.  As pioneers of humor therapy, CliniClowns Austria has been visiting seriously ill children and adults since 1991. Every year, 73 CliniClowns regularly visit around 150 wards in hospitals and nursing homes, bringing welcome rays of hope to all family members involved during challenging times. Because laughter is life. 
 
One of the highlights of the evening will therefore be our charity raffle. Take part and win attractive prizes. Raffle tickets are available for EUR 5 each from the ticket shop and at the ball itself.

How can I play in the Casino am Ball?

The casino for a good cause is another highlight at the Vienna Medical Doctors’ Ball. In the Gardehalle I you can play  roulette and black jack from 11.00 pm against a voluntary donation for to our selected charity organization. Here you can win great prizes. 

I would like to dance at the doctors' ball, but I lack a little practice.

Of course, you can dance at the Doctors' Ball in all rooms even without practice.
For dancers who would like a refresher, we offer free dance lessons from 8.00 - 10.00 pm in the Gardehalle I.

Will there be ice cream again at the Vienna Medical Doctors’ Ball?

Yes, there will once again be an ice cream parlor from Bortolotti on the Ambassador Staircase. You are welcome to pick up a cooling refreshment for a voluntary donation.

Is smoking allowed at the ball?

Smoking bans in accordance with the provisions of the Tobacco Act, as amended, must be observed at all times. There is a STRICT NO SMOKING policy on the premises of the Vienna Hofburg. Only in the area to the right of the main entrance is there a demarcated outdoor area which is available as a smoking zone. We ask all ball guests to observe the smoking ban and to follow the instructions of the security staff. This ban also applies to the use of e-cigarettes and the like. For more information, please refer to the house regulations of the Hofburg.

Where is the entrance to the ball?

Admission to the Vienna Medical Doctors’ Ball is via the main entrance of the Vienna Hofburg on Heldenplatz.

If I can't go to the Vienna Medical Doctors’ Ball after all, will my tickets be refunded?

No, there is no refund of any kind. The only exception would be if the Doctors' Ball is cancelled by the organizer.

What do I do if my dress tears?

We have a small sewing room set up at the ball for such emergencies.

What do I do if my hairstyle or makeup needs touching up?

The Beauty Lounge in the Entree Room will be happy to touch up your makeup or hairstyle.

What is the privacy policy?

You can view our privacy policy online here.

I would like to open the Vienna Medical Doctors’ Ball, how can I become part of the opening committee?

Registrations for the 72nd Vienna Medical Doctors’ Ball on January 27th, 2024 are being accepted now, you can find all the info here.

Where can I find current information about the ball program?

All program items are continuously presented on our website.